The Art of Managing Everyday Conflict: Understanding Emotions and Power Struggles (2004)

English | ISBN: 0275981843 | April 30, 2004 | 253 Pages | PDF | 3,4 MB

This is a helpful little book for people who deal with conflict in their professional, social, or personal lives or within themselves-that is, everyone.
Written by a practicing therapist and a freelance writer in a clear, no-nonsense style that is free of jargon and strong on useful metaphors, the book examines the relationship between power and emotion in a wide variety of interpersonal relationships.

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http://usafiles.net/1206/The_Art_of_Managing_Everyday_Conflict_Understanding_Emotions_and_Power_Struggles.pdf